Scheduled outage - UCA Data Centre - Friday 9th February 2024 - Monday 12 February 2024
Scheduled Maintenance Report for University for the Creative Arts
Completed
The scheduled maintenance has been completed.
Posted Feb 12, 2024 - 09:00 GMT
Verifying
All upgrades and planned works went according to plan. We will continue to monitor all systems over the weekend.
Posted Feb 10, 2024 - 07:43 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 09, 2024 - 20:00 GMT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 16, 2024 - 12:19 GMT
Scheduled
Key parts of UCA’s computer infrastructure are going to be upgraded. After the improvements we will enjoy a more reliable and robust service.

Between 20:00 on Friday 9th February and 09:00 on Monday 12th February the UCA Data Centre will go offline so the work can take place.

During the work you will still be able to use the following:-
Office 365 including Teams, Outlook and OneDrive
HR System
Blackboard/MyUCA
Any other Cloud/SaaS service

Solutions which are hosted at the Data Centre will be unavailable during the upgrade. This means you will not be able to use the following systems while work is ongoing:-

Student Records System
Finance System
Timetabling/Room Booking
Case Management System
E-Recruitment System
Accommodation System
Campus Telephony
Campus Printing
UCA VPN
On Premise File Storage

Please ensure that you are logged out by 20:00 on Friday and do not make any plans that require access to these systems over that weekend.

When the work is completed a message will be posted here.
Posted Jan 16, 2024 - 11:06 GMT
This scheduled maintenance affected: Corporate Business Systems (Finance System, Accommodation System, Students Records System, Online Recruitment System, Counselling System, Timetabling Management System, Room Bookings), Infrastructure (Data Centre Infrastructure Services, Telephony Services), and Digital Services (File Storage, Printing Services, Remote Access VPN).