University for the Creative Arts Status

UCA - IT Service Status

All Systems Operational

About This Site

The University for the Creative Arts services status page provides up-to-date information about the digital services and technology operations of UCA IT systems and services. All known technology issues or outages that impact the University are shared on this status page.

To report an issue please call 01252 918280 or log it online at https://uca.topdesk.net. Remember - if you see something, say something!

Office 365 Operational

Outlook (Exchange Online) Operational

Office 365 Portal Operational

Microsoft Forms Operational

Microsoft Teams Operational

OneDrive for Business Operational

Planner Operational

SharePoint Online Operational

PowerBI Operational

myUCA Operational

Blackboard Operational

Turnitin Operational

Corporate Business Systems Operational

Finance System Operational

Accommodation System Operational

The HUB Operational

Content Management System Operational

Students Records System Operational

Online Recruitment System Operational

Counselling System Operational

Timetabling Management System Operational

Door Access System Operational

Room Bookings Operational

Library Management System Operational

myHR / Payroll System Operational

SiSo Booking System Operational

Digital Services Operational

Library Catalogue Operational

Research Online Operational

VADS Service - Online Operational

Open Athens Operational

Single Sign-On Service Operational

File Storage Operational

Printing Services Operational

Remote Access VPN Operational

UCA Store Operational

E-Stream Service Operational

ResourceBank Operational

UCA Website Operational

UCA Workplace Operational

Pay Online Operational

Staff Portal Operational

Student Portal Operational

Fine Art Website Operational

Adobe Creative Cloud Operational

Careers & Employability Operational

Zoom Operational

Panopto - In Testing Operational

Infrastructure Operational

Eduroam WiFi Services Operational

Guest WiFi Services Operational

Core Network Operational

Data Centre Infrastructure Services Operational

Campus Infrastructure Services Operational

Telephony Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 5, 2023

No incidents reported today.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

Microsoft Office 365 - Distruption

Resolved - Microsoft are reporting normal service.
Jan 25, 12:48 GMT

Investigating - Microsoft are reporting issues with access to some of their Office 365 platform, including Outlook, Teams and OneDrive.

For the latest updates please refer to Microsoft's status page - https://status.office365.com/
Jan 25, 08:21 GMT

Jan 24, 2023

No incidents reported.

Jan 23, 2023

We are currently experiencing an issue with email

Resolved - This incident has been resolved.
Jan 23, 09:06 GMT

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 12:26 GMT

Update - We are still working to resolve this issue as a priority. This is also known to be affecting emails sent from our e-recruitment system, student records system, finance system and the Scan to Email function on our MFD devices.

We will provide further updates as they are available.
Jan 19, 09:52 GMT

Update - We are continuing to investigate this issue with our partners.
We believe this may also be affecting emails sent between UCA staff and students.
Jan 18, 11:01 GMT

Investigating - We are currently experiencing an issue with email, this could be affecting users receiving and sending emails from various business applications using the On Prem environment. We are investigating the issues and hope to have a resolution as quickly as possible.
Jan 18, 10:22 GMT

Jan 22, 2023

No incidents reported.