UCA - IT Service Status

All Systems Operational

About This Site

The University for the Creative Arts services status page provides up-to-date information about the digital services and technology operations of UCA IT systems and services. All known technology issues or outages that impact the University are shared on this status page.

To report an issue please call 01252 918280 or log it online at https://uca.topdesk.net. Remember - if you see something, say something!

Office 365 Operational
Outlook (Exchange Online) Operational
Office 365 Portal Operational
Microsoft Forms Operational
Microsoft Teams Operational
OneDrive for Business Operational
Planner Operational
SharePoint Online Operational
PowerBI Operational
myUCA Operational
Blackboard Operational
Turnitin Operational
Corporate Business Systems Operational
Finance System Operational
Accommodation System Operational
The HUB Operational
Content Management System Operational
Students Records System Operational
Online Recruitment System Operational
Counselling System Operational
Timetabling Management System Operational
Door Access System Operational
Room Bookings Operational
Library Management System Operational
myHR / Payroll System Operational
SiSo Booking System Operational
Digital Services Operational
Library Catalogue Operational
Research Online Operational
VADS Service - Online ? Operational
Open Athens Operational
Single Sign-On Service Operational
File Storage Operational
Printing Services Operational
Remote Access VPN Operational
UCA Store Operational
ResourceBank Operational
UCA Website Operational
UCA Workplace ? Operational
Pay Online Operational
Staff Portal Operational
Student Portal Operational
Adobe Creative Cloud Operational
Careers & Employability Operational
Zoom Operational
Panopto Operational
Infrastructure Operational
Eduroam WiFi Services Operational
Guest WiFi Services Operational
Core Network Operational
Data Centre Infrastructure Services Operational
Campus Infrastructure Services Operational
Telephony Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 23, 2025

No incidents reported today.

May 22, 2025
Completed - The scheduled maintenance has been completed.
May 22, 08:10 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 08:00 BST
Scheduled - We will be undergoing essential maintenance on the iTrent system from 08:00 on Thursday 22nd May 2025.

During this time, the system will be momentarily unavailable.

May 19, 10:17 BST
May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
Completed - The scheduled maintenance has been completed.
May 10, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 08:00 BST
Scheduled - Please note that both People & Culture: Employee Self Service and People & Culture: People Managers will be unavailable on Saturday 10th May between 8am to 9am due to planned maintenance.”
Apr 11, 08:25 BST
May 9, 2025

No incidents reported.