UCA - IT Service Status
All Systems Operational

About This Site

The University for the Creative Arts services status page provides up-to-date information about the digital services and technology operations of UCA IT systems and services. All known technology issues or outages that impact the University are shared on this status page.

To report an issue please call 01252 918280 or log it online at https://uca.topdesk.net. Remember - if you see something, say something!

Office 365 Operational
Outlook (Exchange Online) Operational
Office 365 Portal Operational
Microsoft Forms Operational
Microsoft Teams Operational
OneDrive for Business Operational
Planner Operational
SharePoint Online Operational
PowerBI Operational
myUCA Operational
Blackboard Operational
Turnitin Operational
Corporate Business Systems Operational
Finance System Operational
Accommodation System Operational
The HUB Operational
Content Management System Operational
Students Records System Operational
Online Recruitment System Operational
Counselling System Operational
Timetabling Management System Operational
Door Access System Operational
Room Bookings Operational
Library Management System Operational
myHR / Payroll System Operational
SiSo Booking System Operational
Digital Services Operational
Library Catalogue Operational
Research Online Operational
VADS Service - Online ? Operational
Open Athens Operational
Single Sign-On Service Operational
File Storage Operational
Printing Services Operational
Remote Access VPN Operational
UCA Store Operational
E-Stream Service Operational
ResourceBank Operational
UCA Website Operational
UCA Workplace ? Operational
Pay Online Operational
Staff Portal Operational
Student Portal Operational
Fine Art Website Operational
Adobe Creative Cloud Operational
Careers & Employability Operational
Zoom Operational
Panopto Operational
Infrastructure Operational
Eduroam WiFi Services Operational
Guest WiFi Services Operational
Core Network Operational
Data Centre Infrastructure Services Operational
Campus Infrastructure Services Operational
Telephony Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024
Completed - The scheduled maintenance has been completed.
Mar 25, 22:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:30 GMT
Scheduled - Please note that both People & Culture: Employee Self-Service & People & Culture: People Managers will be unavailable between 6.30pm and 10.30pm on Monday 25th March for planned maintenance
Mar 13, 08:12 GMT
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - This incident has been resolved.
Mar 15, 14:13 GMT
Investigating - We are aware that some users of People & Culture: People Managers may be seeing a blank screen when they first log in today whilst using Chrome. To resolve this please clear your cache, which can be found under Settings / Privacy and security / Clear browsing data. Thank you for your cooperation.
Feb 28, 11:53 GMT
Resolved - This incident has been resolved.
Mar 15, 10:35 GMT
Monitoring - Our third party has implemented a fix which has restored service. We will continue to monitor the service.
Mar 14, 19:19 GMT
Investigating - We are aware of an issue currently affecting access to the HUB.
This has been reported to our third party who host this service and we are currently awaiting further updates.

Further information will be posted once available.

Mar 14, 17:05 GMT
Mar 14, 2024