University for the Creative Arts Status

UCA - IT Service Status

All Systems Operational

About This Site

The University for the Creative Arts services status page provides up-to-date information about the digital services and technology operations of UCA IT systems and services. All known technology issues or outages that impact the University are shared on this status page.

To report an issue please call 01252 918280 or log it online at https://uca.topdesk.net. Remember - if you see something, say something!

Office 365 Operational

Outlook (Exchange Online) Operational

Office 365 Portal Operational

Microsoft Forms Operational

Microsoft Teams Operational

OneDrive for Business Operational

Planner Operational

SharePoint Online Operational

PowerBI Operational

myUCA Operational

Blackboard Operational

Turnitin Operational

Corporate Business Systems Operational

Finance System Operational

Accommodation System Operational

The HUB Operational

Content Management System Operational

Students Records System Operational

Online Recruitment System Operational

Counselling System Operational

Timetabling Management System Operational

Door Access System Operational

Room Bookings Operational

Library Management System Operational

myHR / Payroll System Operational

SiSo Booking System Operational

Digital Services Operational

Library Catalogue Operational

Research Online Operational

VADS Service - Online Operational

Open Athens Operational

Single Sign-On Service Operational

File Storage Operational

Printing Services Operational

Remote Access VPN Operational

UCA Store Operational

E-Stream Service Operational

ResourceBank Operational

UCA Website Operational

UCA Workplace Operational

Pay Online Operational

Staff Portal Operational

Student Portal Operational

Fine Art Website Operational

Adobe Creative Cloud Operational

Careers & Employability Operational

Zoom Operational

Panopto - In Testing Operational

Infrastructure Operational

Eduroam WiFi Services Operational

Guest WiFi Services Operational

Core Network Operational

Data Centre Infrastructure Services Operational

Campus Infrastructure Services Operational

Telephony Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

IDS - Network Outage at Maidstone Studio on 31/05/2023 May 31, 2023 10:30-14:30 BST

Update - We will be undergoing scheduled maintenance during this time.
May 25, 2023 - 08:34 BST

Scheduled - Work is being carried out on 31/5/2023, by Information Digital Services (IDS)- This is to move our networking infrastructure to a new cab provided by custodian. This is going to cause an outage to all network connectivity at Maidstone Studio. We are aiming to start this work at 10:30 and I expect it to take approximately 4 hours to complete.
May 25, 2023 - 08:29 BST

People & Culture: Employee Self Service and People & Culture: People Managers Jun 2, 2023 18:00-23:00 BST

People & Culture: Employee Self Service and People & Culture: People Managers will be unavailable on Friday 2 June between 6pm to 11pm.
Posted on May 18, 2023 - 11:48 BST

Past Incidents

May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.

May 14, 2023

No incidents reported.