A fix has been implemented by Topdesk and we are monitoring the results. At present the issue appears to have been resolved.
Posted Apr 22, 2026 - 14:52 BST
Identified
It's been brought to our attention that the tickets/forms on the Hub are not currently working. This is an issue on the manufacturers side (Topdesk), they have reported that there are disruptions on the Self Service Portal whereby after clicking on a form in the Self Service Portal, the page appears white.
They have advised that there is a work around. Pressing Control+F5 or Control + FN + F5 on a windows keyboard should bring the page back up, and for a Mac you should just need to press Command + Shift + R.
We will continue to monitor the situation on Topdesk's own status page and update you when this issue has been resolved.
Posted Apr 22, 2026 - 11:39 BST
This incident affected: Corporate Business Systems (The HUB).