University for the Creative Arts Status

UCA - IT Service Status

All Systems Operational

About This Site

The University for the Creative Arts services status page provides up-to-date information about the digital services and technology operations of UCA IT systems and services. All known technology issues or outages that impact the University are shared on this status page.

To report an issue please call 01252 918280 or log it online at https://uca.topdesk.net. Remember - if you see something, say something!

Office 365 Operational

Outlook (Exchange Online) Operational

Office 365 Portal Operational

Microsoft Forms Operational

Microsoft Teams Operational

OneDrive for Business Operational

Planner Operational

SharePoint Online Operational

PowerBI Operational

myUCA Operational

Blackboard Operational

Turnitin Operational

Corporate Business Systems Operational

Finance System Operational

Accommodation System Operational

The HUB Operational

Content Management System Operational

Students Records System Operational

Online Recruitment System Operational

Counselling System Operational

Timetabling Management System Operational

Door Access System Operational

Room Bookings Operational

Library Management System Operational

myHR / Payroll System Operational

SiSo Booking System Operational

Digital Services Operational

Library Catalogue Operational

Research Online Operational

VADS Service - Online Operational

Open Athens Operational

Single Sign-On Service Operational

File Storage Operational

Printing Services Operational

Remote Access VPN Operational

UCA Store Operational

ResourceBank Operational

UCA Website Operational

UCA Workplace Operational

Pay Online Operational

Staff Portal Operational

Student Portal Operational

Adobe Creative Cloud Operational

Careers & Employability Operational

Zoom Operational

Panopto Operational

Infrastructure Operational

Eduroam WiFi Services Operational

Guest WiFi Services Operational

Core Network Operational

Data Centre Infrastructure Services Operational

Campus Infrastructure Services Operational

Telephony Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

Papercut maintenance 11/09/2025 from 5.15pm

Completed - The scheduled maintenance has been completed.
Sep 11, 17:45 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 17:15 BST

Scheduled - Please be aware that from 5.15pm tomorrow (11th September) we will be carrying out some maintenance on the printing services which will take down papercut for hopefully no longer than 30 minutes.
Sep 10, 10:26 BST

Sep 10, 2025

Maintenance work required on Microsoft Authentication - 10/09/2025 at 8pm

Completed - The scheduled maintenance has been completed.
Sep 10, 21:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 20:00 BST

Scheduled - Please be aware that on Wednesday 10th September from 8pm there will be maintenance work carried out on the Microsoft Authentication service. This could cause problems with authentication for user accounts, hence being done out of hours. The maintenance should hopefully take no longer than 1 hour.
Sep 4, 11:22 BST

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

Papercut maintenance 04/09/2025 from 5.15pm

Completed - The scheduled maintenance has been completed.
Sep 4, 18:15 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 17:15 BST

Scheduled - Please be aware that from 5.15pm today we will be carrying out some maintenance on the printing services which will take down papercut for hopefully no longer than 1 hour.
Sep 4, 11:14 BST

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.