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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 2024 - 18:00 BST
Scheduled - Dear All, we would like to inform you that we will be performing planned Maintenance on our SITS (Client and myRecords ) system to ensure optimal performance and reliability. Maintenance Schedule for Saturday 20 and Sunday 21 April 2024 - However, the systems will be unavailable from 18:00 Thursday 18 April until approximately noon on Monday 22 April.
We would like to thank you for your understanding and cooperation during the maintenance period. Our team will be working diligently to complete the maintenance as quickly as possible. If you have any questions or concerns, please do not hesitate to contact us @ myrecordshelp@uca.ac.uk
Apr 18, 202418:00 - Apr 22, 202406:00 BST
Update - Estates have restored power to the Farnham server room. All services should be running as normal, but we will continue to monitor performance.
Apr 15, 2024 - 10:30 BST
Update - We are continuing to investigate this issue.
Apr 15, 2024 - 10:29 BST
Update - We are continuing to investigate this issue.
Apr 15, 2024 - 10:27 BST
Investigating - We are currently experiencing a network outage across Farnham campus - Our dedicated engineers are investigating and hope to resolve this as soon as possible - we appreciate you patience
Apr 15, 2024 - 09:42 BST
The University for the Creative Arts services status page provides up-to-date information about the digital services and technology operations of UCA IT systems and services. All known technology issues or outages that impact the University are shared on this status page.
To report an issue please call 01252 918280 or log it online at https://uca.topdesk.net. Remember - if you see something, say something!
Resolved -
This incident has been resolved.
Apr 16, 15:06 BST
Update -
We are continuing to work on a fix for this issue.
Apr 16, 15:06 BST
Identified -
We are experiencing power issues at our Farnham campus which have caused a full network outage. We are currently investigating and we will update the status page as soon as we have more information.
Apr 15, 09:37 BST
Apr 15, 2024
Unresolved incident: Network Outage at Farnham Campus.