University for the Creative Arts Status

UCA - IT Service Status

All Systems Operational

About This Site

The University for the Creative Arts services status page provides up-to-date information about the digital services and technology operations of UCA IT systems and services. All known technology issues or outages that impact the University are shared on this status page.

To report an issue please call 01252 918280 or log it online at https://uca.topdesk.net. Remember - if you see something, say something!

Office 365 Operational

Outlook (Exchange Online) Operational

Office 365 Portal Operational

Microsoft Forms Operational

Microsoft Teams Operational

OneDrive for Business Operational

Planner Operational

SharePoint Online Operational

PowerBI Operational

myUCA Operational

Blackboard Operational

Turnitin Operational

Corporate Business Systems Operational

Finance System Operational

Accommodation System Operational

The HUB Operational

Content Management System Operational

Students Records System Operational

Online Recruitment System Operational

Counselling System Operational

Timetabling Management System Operational

Door Access System Operational

Room Bookings Operational

Library Management System Operational

myHR / Payroll System Operational

SiSo Booking System Operational

Digital Services Operational

Library Catalogue Operational

Research Online Operational

VADS Service - Online Operational

Open Athens Operational

Single Sign-On Service Operational

File Storage Operational

Printing Services Operational

Remote Access VPN Operational

UCA Store Operational

ResourceBank Operational

UCA Website Operational

UCA Workplace Operational

Pay Online Operational

Staff Portal Operational

Student Portal Operational

Adobe Creative Cloud Operational

Careers & Employability Operational

Zoom Operational

Panopto Operational

Infrastructure Operational

Eduroam WiFi Services Operational

Guest WiFi Services Operational

Core Network Operational

Data Centre Infrastructure Services Operational

Campus Infrastructure Services Operational

Telephony Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 16, 2025

No incidents reported today.

Oct 15, 2025

Papercut maintenance at 7am on 15/10/2025

Completed - The scheduled maintenance has been completed.
Oct 15, 08:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 07:00 BST

Scheduled - Due to unforeseen circumstances the print server upgrade this morning has had to be postponed to tomorrow morning (Wednesday 15th October ). As before, this maintenance work will be carried out on the Papercut servers at 7am to upgrade the Papercut software, should take no longer than 1 hour, and will stop printing from working, hence being done outside of normal business hours.
Oct 14, 10:17 BST

Oct 14, 2025

Papercut maintenance at 7am on 14/10/2025

Completed - The scheduled maintenance has been completed.
Oct 14, 08:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 07:00 BST

Scheduled - There will be maintenance work carried out on the Papercut servers on Tuesday 14th October at 7am to upgrade the Papercut software. This should take no longer than 1 hour, and will stop printing from working, hence being done outside of normal business hours.
Oct 8, 10:21 BST

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.