UCA - IT Service Status

All Systems Operational

About This Site

The University for the Creative Arts services status page provides up-to-date information about the digital services and technology operations of UCA IT systems and services. All known technology issues or outages that impact the University are shared on this status page.

To report an issue please call 01252 918280 or log it online at https://uca.topdesk.net. Remember - if you see something, say something!

Office 365 Operational
Outlook (Exchange Online) Operational
Office 365 Portal Operational
Microsoft Forms Operational
Microsoft Teams Operational
OneDrive for Business Operational
Planner Operational
SharePoint Online Operational
PowerBI Operational
myUCA Operational
Blackboard Operational
Turnitin Operational
Corporate Business Systems Operational
Finance System Operational
Accommodation System Operational
The HUB Operational
Content Management System Operational
Students Records System Operational
Online Recruitment System Operational
Counselling System Operational
Timetabling Management System Operational
Door Access System Operational
Room Bookings Operational
Library Management System Operational
myHR / Payroll System Operational
SiSo Booking System Operational
Digital Services Operational
Library Catalogue Operational
Research Online Operational
VADS Service - Online Operational
Open Athens Operational
Single Sign-On Service Operational
File Storage Operational
Printing Services Operational
Remote Access VPN Operational
UCA Store Operational
ResourceBank Operational
UCA Website Operational
UCA Workplace Operational
Pay Online Operational
Staff Portal Operational
Student Portal Operational
Adobe Creative Cloud Operational
Careers & Employability Operational
Zoom Operational
Panopto Operational
Infrastructure Operational
Eduroam WiFi Services Operational
Guest WiFi Services Operational
Core Network Operational
Data Centre Infrastructure Services Operational
Campus Infrastructure Services Operational
Telephony Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Staff Only Message - UNIT4 Finance Dec 15, 2025 09:00-17:00 GMT

Scheduled - The finance system will be unavailable on Monday 15th December whilst the system is upgraded.

All requisitions fully approved by 5 pm on Friday 12th December will be transferred to an order and will be sent to the supplier. Anything after this time will be held until the system is restored on Tuesday 16th December.

Thank you for your patience and understanding.
Dec 10, 2025 - 08:58 GMT
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Outage - TOPdesk and other Services
Resolved - This incident has been resolved.
Dec 5, 10:17 GMT
Update - Further details - https://www.cloudflarestatus.com/
Dec 5, 09:16 GMT
Monitoring - Service has been restored. We will continue to monitor.
Dec 5, 09:14 GMT
Update - We are continuing to investigate this issue.
Dec 5, 09:12 GMT
Update - The UCA Store is also unavailable due to this ongoing issue.
https://store.ucreative.ac.uk/
Dec 5, 09:11 GMT
Investigating - We are aware TOPdesk is currently unavailable.
This appears to be a Cloudflare issue, affecting lots of external services.
Dec 5, 09:06 GMT
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

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